Return Policy

Return & Refund Policy - Industrial B2B Website

We aim to ensure customer satisfaction by providing reliable products and support. Please review our return and refund policy below:

1. Return Eligibility:
Returns are accepted only in case of defective, damaged, or incorrect products delivered.

2. Return Request:
Any return request must be reported within 48 hours of delivery with proper proof (images/videos).

3. Verification:
All return requests are subject to verification. We reserve the right to approve or reject the request based on inspection.

4. Return Process:
Once approved, the product must be returned in its original condition and packaging.

5. Refund Process:
After successful verification of the returned product, refunds will be processed within 5–7 business days.

6. Refund Mode:
Refunds will be issued through the original payment method or as mutually agreed.

7. Non-Returnable Items:
Products that are used, damaged after delivery, or not reported within the specified time are not eligible for return.

8. Bulk Orders:
Return and refund conditions for bulk orders may vary and will be communicated separately.

For any return or refund queries, please contact us via phone or WhatsApp for faster support.